Faulty products and warranty
IS THERE A WARRANTY ON THE PRODUCTS I HAVE BOUGHT AT ALICE'S GARDEN?
Alice's Garden is proud to offer a 2 year warranty on all its products. If you notice that your product is faulty, just contact us and we will sort this for you.
You will have to send us a picture and explain us in details the issue, mostly to ensure that we fully understand what's wrong and send the right part. Depending on the situation, we will send you spare parts, or exchange your faulty product with a new one.
HOW CAN I ACTIVATE MY WARRANTY?
After purchasing on of our products, you need to activate your warranty by completing the warranty activation form.